Fact File on the Spartacist Essay

The spartocist uprising was also known as the January uprising, it was a general strike in Germany from 5 January to 15 January, in 1919. The aim of the spartocist was outlined in their manifesto. ‘The Spartocist manifesto 1918 The question today is not democracy of dictorship. The question that history has put on the agenda reads: bourgeois democracy or socialist democracy. For the dictatorship of the proletariat does not mean bombs, putsches (pushes), riots and anarchy, as the against of the capitalist profits deliberately and falsely claim. Rather, it means using all the instruments of political power to achieve socialism, to expropriate the capitalist class, through and in accordance with the will of the revolutionary majority of the proletariat’. This is referenced from: www. schoolhistory. org. uk/As level_ History/spartacistuprising. htm This shows that the communist do not wish to start was but want to help the community and its people. They want to make right and equality. The do not wish to harm their country as they’re the people living in Germany. The uprising began after January 4 after the discharge of Berlin Chief of police, who was also the member of Independent Social Democratic Party (USPD) by the â€Å"Council of the people’s deputies†. He had, then, refused to take up action against striking workers on Christmas Eve on December 24. In every sense, it was futile at that moment, to gesture against the government. Elbert Friedrich withdrew his government to the safety of Weimer and allowed the police and what remained of the regular army to bring peace and stability to Berlin, once again. There was no mercy shown to the spartocist/communist whose leaders were murdered after their arrest. The majority of the spartocist were civilian. No-one doubted who would win. Around 100 civilians, 17 police cop soldiers died during the fight. Liebknecht and Luxemburg were captured and killed by the police-with their death, the party fell into a temporary disorganisation and untidiness through the communist party gained strength in 1920’s under the leadership of Thurman. By 1928, the spartocist/communist had grown into a minority political party.

Compare and Contrast a Doll House and a Streetcar Named Desire

Compare and contrast A Doll House by Henrik Ibsen and A Streetcar Named Desire by Tennessee Williams. Write a brief essay (of approximately 1000 words) to comment on the two female protagonists’ (Nora Helmer and Blanche Duboi’s) relationship with men. A Doll House by Henrik Ibsen and A Streetcar Named Desire by Tennessee Williams are two well-known plays that give rise to discussions over male-female relationships in old society. The female protagonists in the plays are women who are dependent on males.However, the female protagonist in A Doll House is able to transcend her status by try to be dependent on herself at the end of the play, whereas the one in A Streetcar Named Desire still continues to depend on men. In this essay, I am going to discuss the relationships with men of the two female protagonists, Nora Helmer and Blanche Dubois. In A Doll House by Henrik Ibsen, Nora Helmer is the female protagonist of the play. She is a housewife in the Helmer’s family . She has undergone a transformation throughout the play that she reacts differently to her husband.Nora’s relationship with her husband, Torvald, is important in the development of the plot. In the first scene, Nora appears to be happy and have an affectionate family. Although she tries to defy her husband in some unimportant ways, for example, she lies to her husband about eating macaroons, she still maintains a good relationship with her husband. However, minor incident actually foreshadows the confrontation between her husband and her later when the play continues. As the plot develops, Nora is actually not as simple as other wives that she does not totally obey her husband.The contradiction between Nora’s independent nature and the tyrannical authority of Torvald arouses a climax in the play when Torvald discovered a lie of Nora. The lie shows a big contrast of their relationship before and after the disclosure. Before Torvald discovers the truth behind the decept ion, the relationship between his wife and him seems to be perfect and loving. At the beginning of the play, Nora does not seem to notice her life being manipulated by her husband; she does everything according to her husband’s taste and preference.Meanwhile, she manages to save her husband from poor health condition by breaking the law to borrow debt from Krogstad and repaying it with pocket money from her husband. It is apparent that Nora is very smart and clever to handle difficulties not only for herself but also her husband. But instead of being a capable woman, she chooses to live up to the expectation of her husband, seeming to be isolated from the outside world but to live in the world that her husband and father has set up for her. When it comes to other relationships with men, Nora respects her husband.She refuses to accept Dr Rank’s admiration of her, and she also defends and supports her husband in front of Krogstad. Besides, She practices the dance for him so as to defense her husband’s pride in front of people and not to embarrass him. These are the evidence proving that Nora is like a doll being controlled. She follows what men in her life, her father and Torvald, expect her to do, and this is the way she does to maintain good relationship with them. However, the relationship goes upside down after Torvald’s unveiling of the secret that Nora has been hiding from Torvald whom she borrows money from.At the end of the play, the climatic confrontation between Nora and Torvald shows that Nora realizes the need to live for herself rather than men. She wants to put the marriage to a halt just because she does not want to rely on men anymore by pretending to be someone she is not in order to please her husband. As she determines to be independent, she left her husband and family at the end of the play to show that she will never be related to anyone but herself. This action represents the idea of feminism and arouses the awar eness of woman’s rights. Blanche Dubois in A Streetcar Named Desire, on the other hand, is contrasted with Nora Helmer.When the play begins, she is portrayed to be educated and well-mannered woman. Blanche does not agree with the beastly lifestyle of her sister’s husband, Stanley. She thinks that he is so common and ape-like. This shows that they cannot get along well with each other during Blanche’s staying at their home. When the play develops, Stanley quickly seeks out that Blanche is actually a fallen woman. She lost her husband and her family fortune. She has sexual affairs with some men and addition to alcohol. Therefore, she needs much male admiration to maintain her remaining self-esteem.Besides, she wants to marry a man as a shelter so that she can escape poverty as well as her bad reputation in society. Mitch, therefore, is a chance for Blanche because he likes her very much. However, before they decide to be together, Stanley tells Mitch about Blanche ’s indiscrete sexual behavior in the past. This destroys Blanche’s pursuit of Mitch. After this incident, Blanche even makes up a story about going on vacation with a billionaire. It is obvious to see that Blanche always rely on men in her life, looking for admiration and a shelter for her from the tough reality.So, she always pretends to be someone men like in order to please them rather than being a true self. She even acts in front of men in the way that she does not really feel like that. Unlike Nora, Blanche is pathetic when it comes to relationship with men. While Nora undergoes a transformation from a controlled doll to a strong woman who determines to restart her life again for the better, Blanche continues to rely on men heavily. In the last scene, Blanche is still so willing to be led away by a kind male doctor to asylum just because the doctor is a gentleman.This tells us Blanche’s desperate and total dependence on men. When we compare Nora Helmer and Blanche Dubois, we can see that they are two females of the opposites. Although both of them shows a confrontation between men and themselves, and both of them seem to be manipulated by men, Nora demonstrates a more positive way to challenge with men’s dominance while Blanche shows a pathetic way which can be said a lack of feminism. The comparison of these two female characters stirs up a debate of women’s rights. It also brings us to a higher level of discussion on the tension of the gender roles in society.

Argumentation with Rhetorical methods Essay Example | Topics and Well Written Essays - 1250 words

Argumentation with Rhetorical methods - Essay Example In an attempt, to have a clear understanding of this theme it is important to put into perspective various quandaries. First, considering if working in a dumpster is a solution for not working in a ‘sweatshop’ would be beneficial. Secondly, at the same time it is important to consider whether working in ‘sweatshops’ is a form of slave labor and lastly, if the improvement of ‘sweatshops’ would make them be accepted in society. Human rights organizations play a great role in giving shape in the matter of sweat shops. The organizations also ban governments from importing goods originating from factories with poor working conditions. Giving a shape to a problem is one thing and not giving a solution on it is a different thing. Talking out the government into stopping ‘sweatshops’ is possible, but stopping the people themselves from working in dangerous environments, without giving them an alternative is not possible. This is because individuals will take into slave labour as the only option. When dealing with this only two options take shape; make ‘sweatshops’ have favorable conditions for people to work in or let people face poverty due to their levels in society. As much as slave labor is inhuman, but with standards improvement of working conditions can lead to the acceptance of sweatshops. In an instance, where all ‘sweatshops’ are disguised as inhuman and shut down; and in another scenario, ‘sweatshops’ are provided with favorable working conditions, as a result, employment goes a notch higher. In the first scenario, poverty levels mostly in developing countries will by far increase. This is an interpretation of the fact that, even though, there are no poor working conditions, poor livelihoods are existent. In the second scenario, there will be good working conditions, in that the society will be alleviated out of poverty, and increased factory output from within the particular country. In this case study, I am

Four Major Problems Faced by the US Economy Currently Based on Current Term Paper

Four Major Problems Faced by the US Economy Currently Based on Current Media Reports - Term Paper Example The 2008 financial crisis of United States affected the economies throughout the world and the macroeconomic factors were shaken up. The issue started with the debt crisis when the borrowers were unable to service their loans and thus faced difficulty in paying back the loans. This resulted in the housing market crisis when people ended up with bad loans which in turn resulted in people being deprived off their homes. The credit crunch also led to damage to investors confidence and investors and savers were unwilling to inject the money into the economy which resulted in shortage of money and cash, and this also resulted in the rise of unemployment. US Federal Debt/Deficit Since the financial crisis struck in the year 2008, the US debt has been very high. According to a recent news article, the United States debt is nearly as much as the total value of all its goods and services produced in the US during the financial year. CNBC reports that the total value of the US debt is $14.96 t rillion which means that the United States external debt as a percentage of its GDP stand at 99.46% (CNBC). This is a very high figure and indeed a very dangerous one because high leverage of debt can be very risky. As a matter of fact, it is suggested that every person born in the United States has a debt of $47,664 in the very second it is born. The figure on the left shows that the public debt in the US will surpass the 17 trillion mark by the end of 2012, and indicates how the debts are constantly on the rise, which can be a very alarming situation for the people. (US Government Spending) Not just the rising debts, but the economy also faces the difficulty of constant budget deficits which means the outlay of the United States government is greater than the receipts and this means that the US government has to search for sources to raise the finances. Since the past three years, the US federal deficit has been around the $1300 billion mark. (US Government Spending) Issue of Rais ing Finance As mentioned above, United States economy has become highly leveraged and the debt to GDP percentage is nearly touching the 100 percent mark. This increases the riskiness of the economy and damages the confidence of investors and savers to inject their money into the economy. Investors ask for high returns to take on risky projects and some do not even settle for higher returns due to the fact the people are naturally risk averse. A credit rating agency has downgraded the credit rating of the United States and has gone down from AA+ to AA. Since the credit rating is going down, the investors and savers are reluctant to inject their money into the economy (Yahoo!). This creates a problem for the United States because the US government needs to borrow the money to cover up for the budget deficits they are facing each year. When the government has to inject money into the economy and it is unable to increase its budget receipts, then it has to look for other sources of mone y to cover that deficit and this source is usually to borrow money. With the credit rating going down, less number of savers is ready to save their money and thus it creates a shortage of money for the US government. Not just to finance the budget deficit, the government also faces difficulty in raising the money to service or repay their previous loans. Housing The housing bubble emerged in the United States in the year 2005 when the property prices started to rise and they rose at quite high rates. This increased the

Guns, Germs, and Steel Movie Review Example | Topics and Well Written Essays - 500 words

Guns, Germs, and Steel - Movie Review Example For instance, if Eurasians develop resistance to common diseases like typhoid; it is because of geographical influences surrounding these people. The resistance is not in any way associated with the inherent Eurasian genomes. The preface commences with a conversation between Yali a politician from Guinea and Diamond. The dialogue is about the differences in technology and power. These differences are between the people of Yali and the Europeans who have dominated their land for two decades (Diamond 12). Diamond explains that these differences are not in any way associated with the genetic make up of the Europeans. The Europeans do not have superiority genes, but they dominate many regions because of their environmental differences with other people. Yali asks why white people develop a lot of cargo (manufactured goods and inventions) and bring to Africa whereas the Africans possess little cargo of their own (Diamond 4). This question made Diamond relate it to Eurasian people. According to Diamond, Eurasians have dominated wealth and power of the world for a long period of time whereas other people own little power and wealth despite the fact that they are no longer captivated in colonial powers (Diamond 15). This documentary’s title refers to various means used by farm-based societies to conquer and dominate other nations. Although these dominating nations were sometime outnumbered by the natives of the land, they had superior weapons like guns; which gave them military superiority. Diseases attacking Eurasian people made them weak and sometimes killing them. This simplified the Europeans work because they maintained control over the Eurasians who were germs. Steel is the durable mean of transport used by Europeans to travel around the world. Efficient travelling enabled them to achieve imperialism (Diamond 122). According to Diamond, environmental characteristics and climatic conditions favored the early development of

Risk Analysis and Ethical Considerations Essay Example | Topics and Well Written Essays - 500 words

Risk Analysis and Ethical Considerations - Essay Example As the discussion there are three main events under this theory. First all actions must be judged from the consequence of the actions. Secondly, the judgment is about the quantum of happiness these actions have generated. Lastly, each person’s welfare is equally important and actions must be directed to this objective. There are two sub theories of Utilitarianism. Van Wyck explains that under Act Utilitarianism theory the view taken is that a right action is one that is also chosen by another individual, and the common intention is to produce at least the same good result. Under this theory an action is taken for the larger good even if it means abandoning or ignoring a rule or set of rules. In other words ends justify the means. This study stresses that the proponents of the other theory called Rule Utilitarianism believe firmly in observing rule and not encroaching on others happiness even if the happiness of a larger group is likely to be affected. This means that rules are meant to be followed to preserve sense and balance in a society. The other group called Deontological theory hold that obligations must be followed irrespective of consequences. Deontologists insist that actions are morally in the wrong not because of their consequences, but because fundamentally these actions are a moral violation (Boxill). Morally right mans approved by God and morally wrong means disapproved by God. The will of God is the arbiter of right or wrong. In 1907 Henry Sidgwick expanded the Greatest Happiness principle to conclude that welfare of the people was more paramount than mere happiness. He felt that utilitarianism could be used to balance the morality of â€Å"common sense:† In effect Sidgwick attempted to bring utilitarianism into mainstream thinking of other less philosophical theories on ethics.

Tourism strategy Essay Example | Topics and Well Written Essays - 3500 words

Tourism strategy - Essay Example Services offered include travel shops, tour operators, and charter airlines. To complement the company's brand strength, Thomas Cook also owns a whole host of other renowned tour operator brands and airlines, including Thomas Cook Reisen, Neckermann, JMC, Condor, and Thomas Cook Airlines." (SAP customer success story, p.2). Corporate social responsibility is the motto of Thomas Cook Group. They provide support to the responsible tourism programs of the Travel Foundation by minimising the negative impacts arising from intensive tourism and maximising the benefits from the tourism to the local community. Through positively influencing the native society of the tourism destination, they contribute to the development of the industry itself. "Thomas Cook's mission is to "perfect the personal leisure experience." "In keeping with the values of Victorian society, Thomas Cook believed that by offering alternative, more virtuous and educational leisure activities, the lives of working people would be greatly improved and that everyone could become better educated through travel." (Steps towards a sustainable future). In order to achieve the operating profit target of $ 620 million in the period of 2009/ 2010, Thomas Cook differentiates their focusing from the main stream tour operating to independent travel and financial services. "Thomas Cook said it would increase targeted online sales to 35% in 2009/10 as part of its strategy of increasing controlled distribution." (Fearis 2007). Brief synopsis of the sustainable tourism strategy of Thomas Cook: Sustainable tourism is also referred as responsible tourism. It is based on the development of positive attitude towards the community and the environment of the destination to which the tourism is focused. Careful utilisation of valuable local resources for the benefit of the community and the protection of local environment is part of sustainable tourism. In this concept the following points are involved. 1. Admiring the local culture and environment of the destination. 2. Giving adequate economic returns to the people in the local community by buying their products and utilising their services. 3. Considering the savings of water and other natural resources in the environment. To co-operate with the energy saving programs initiated by local government is the main consideration required. 4. Contribution to protect the endangered wild life species in the destination. 5. Safeguarding the natural and cultural heritage of the tourism destination while tourists are in visit. 6. Self enjoyment and at the same time being responsible for one's own actions. 7. Caring and enhancing the attraction of the favourite destination through brilliant actions for the future generations of visitors. Sustainable tourism strategy adopted by Thomas Cook: Thomas Cook adopted sustainable tourism strategy. By holding the concept of social responsibility, they started the first holiday package. The sustainable tourism strategy of Thomas Cook is divided into six sections and for each of the section, detailed insight is provided for fulfilling the targeted goals. Thomas Cook is showing commitment to their sustainable tourism strategies. For the fulfilment of their objective they ensure the support and help from their clients. For helping to boost the local economy, local purchasing is

Fashion Cultures Essay Example | Topics and Well Written Essays - 3500 words

Fashion Cultures - Essay Example The essay "Fashion Cultures" concerns the culture of fashion. People judge each other through their dresses and the way they carry their clothes. People belonging to different cultural, religious, and ethnical backgrounds wear dresses, which show their personality and traditional background. This paper aims to examine the role of clothes in our society and ways different types of dresses or garments tend to portray personalities of their wearers and how other people observe people wearing particular dresses. Today, we observe people wearing several types of dresses with different designs and styles. Typically, dresses work as indicators of attributes because attires of people tell about their gender, age group, religion, marital and social status, and profession. In modern societies, clothes still work as an indicator but their sign patterns have modified. Along with the traditional presentation of attributes and belongings of people, now clothes also work as a language and speak abo ut person`s preferred style, dressing sense, and interests. Every dress and ways in which individuals carry their dresses convey some message and People have become liberal enough to select the message they want to convey to other people of the society. Clothes also provide information about financial status of a person and even the type of occasion the wearer wants to attend. Different types of attires have different impact on observers and society judges other person`s qualities and interests based on his/her dressing sense. (Feinberg,  Mataro  and Burroughs 1992). It is also believed that clothing and dressing sense of people is closely related with each other and people tend to do different roles when they wear different dresses (Fiske 2010). Additionally, other people who do not wear same sort of dresses observe others with their own perspectives. Additionally, it has also been found that the behavior and response of people towards specific dresses varies based on their cul tural rituals and societal environment. Also, religion plays an important part in molding people`s perceptions towards particular practice (Bevan and Wengrow 2010). For this paper, we have selected three popular dresses of the world, which  show  cultural identity, behavior of the people who wear them, and response of those who  observe others wearing specific attires and  build a perception of the identity of the wearers.   Selected Attires: Attires selected for this paper to illustrate the role of clothes and their influence on people`s behavior and observation include jeans, sari, and veil or scarf. Jeans: More than hundred years ago jeans was invented and the Americans were the early adopters of the jeans. Jeans is made up of stiff cloth material which is also for designing different other types of dresses such as pants, shorts, skirts, and jackets, but when we talk about jeans in simple terms it means jeans pant, which has given rise to its other forms (Bevan and Weng row 2010). Initially, the jeans was introduced for cowboys and workers especially those who used to work in factories because of its sturdy material. With the passage of time the jeans became popular

Defying the Iranian revolution Essay Example | Topics and Well Written Essays - 2500 words

Defying the Iranian revolution - Essay Example These were especially initiated by the opposition. It is in this respect that Shah escaped after realizing that he had no place, in Iran. The new political system developed, in 1979. It must be noted that literature also has an impact on the Iranian society. Literature was fundamental and most authors were against Shah’s westernization policy. This attribute is mostly characterized by the Persian culture. An example of such authors is Jalal Al-e Ahmad. Some of his key literary works on the same topics include his book Gharbzadegi (Weststruckness) and his novel (The School Principal). His wife, Simin Daneshvar, was also a prominent writer. She authored the book entitled â€Å"Savushun†. These are also some of the authors who were adversely harassed by the SAVAK (Axworthy60). In my opinion, the Shah’s regime and his special SAVAK team concede to be the most noteworthy factor that initiated the writing of the Reading Lolita in Tehran. After this white revolution, Ne zhat Nafisi’s mother became one of the women who emerged as parliamentarians. This was the first time a woman was in parliament, and this is what influenced the writer to compose the novel. This clearly reflects the freedom of women, in Iran. Ahmed Nafisi, her father, had a strong relationship with the mayor of Tehran. Their relationship was strong and it was a shock to her when she received the information that her father was arrested by the SAVAK on charges of bribery and corruption. This obviously changed her perception about the relationship. However, this was not the true picture. The then prime minister, Hassan, had arrested her father on a false account. Ahmed had shown splendid skills in public speaking and had held numerous State offices. Prime Minister Mansur, therefore, felt that... Defying the Iranian revolution Even the opposition did not pose a strong threat to him in the beginning of his reign. As it turns out, Shah lost his power when Mohammad Mosaddeq became Prime Minister, in 1951 because he fought for nationalization the oil industry. Mosaddeq was arrested by the cooperation between the Iranian army and CIA. After this incident, Shah created the SAVAK, in 1957. The was responsible for training this group. SAVAK’s task was to suppress opponents of the Shah of Iran and give a close watch over the people. They also fought opponents of the Iranian people. They employed all kinds of torture and starvation in prison, in addition, to the physical liquidation of the opposition leaders. Shah announced, in 1963, that the white revolution will bring women's freedom and it would support the social life. He also maintained that the industrial life and the laws that protect the family would be appropriated. He particularly focused on saving children and women from oppression from men. Theref ore, this improved the relations with other countries and the Iranian people had a peaceful life. Khomeini incited people against the government, and carried out demonstrations against Shah. Later, SAVAK arrested Khomeini and sent him to exile in Turkey in 1963. This was the cause of the demise of the Shah's rule. The Iranian people are mostly conservative, especially those who live in the suburbs. Azar hoped for a better Iran after shah’s regime. She hoped for justice and democracy after the repressive regime falls.

Summary of Balanced Scorecard Essay Example for Free

Summary of Balanced Scorecard Essay Robert S. Kaplan and David P. Norton introduced the balanced scorecard, which supplemented traditional financial measures with criteria that measured performance from the perspectives of customers, internal business processes, and learning and growth. The scorecard enabled companies to track financial results while monitoring progress in building the capabilities they would need for growth. Traditional management systems rely on financial measures, which bear little relation to progress in achieving long-term strategic objectives. The scorecard introduces four new processes that help companies connect long-term objectives with short-term actions. The firsttranslating the visionhelps managers build a consensus around the companys strategy and express it in terms that can guide action at the local level. The secondcommunicating and linkinglets managers communicate their strategy up and down the organization and link it to unit and individual goals. The thirdbusiness planningenables companies to integrate their business and financial plans. The fourthfeedback and learninggives companies the capacity for strategic learning, which consists of gathering feedback, testing the hypotheses on which strategy was based, and making the necessary adjustments. Many companies adopted early balanced-scorecard concepts to improve their performance measurement systems. They achieved tangible but narrow results. Adopting those concepts provided clarification, consensus, and focus on the desired improvements in performance. More recently, we have seen companies expand their use of the balanced scorecard, employing it as the foundation of an integrated and iterative strategic management system. Companies are using the scorecard to: clarify and update strategy, communicate strategy throughout the company, align unit and individual goals with the strategy, link strategic objectives to long-term targets and annual budgets, identify and align strategic initiatives, and conduct periodic performance reviews to learn about and improve strategy. The balanced scorecard enables a company to align its management processes and focuses the entire organization on implementing long-term strategy. At National Insurance, the scorecard provided the CEO and his managers with a central framework around which they could redesign each piece of the companys management system. And because of the cause-and-effect linkages inherent in the scorecard framework, changes in one component of the system reinforced earlier changes made elsewhere. Therefore, every change made over the 30-month period added to the momentum that kept the organization moving forward in the agreed-upon direction. The balanced scorecard provides a framework for managing the implementation of strategy while also allowing the strategy itself to evolve in response to changes in the companys competitive, market environments. The Balanced Scorecard: what is the score? A rhetorical analysis of the Balanced Scorecard Hanne Nà ¸rreklit Accounting, Organizations and Society 28 (2003) 591–619 This article analyses the means by which the authors of the Balanced Scorecard have created that attention. The Balanced Scorecard (BSC) is one of the latest innovations in management. It is a tool of strategic control developed by Kaplan and Norton and described in their 1996 book The Balanced Scorecard. In the business world, the balanced scorecard has engendered great interest internationally. The question of whether this is due to its substance as an innovative and practical theory or simply to its promotional rhetoric is the focus of this paper. The balanced scorecard aims to solve the problem related to the historical nature of the financial measures of accounting systems. It does so by integrating financial and nonfinancial strategic measure variables in a cause-and effect relationship which assumes the following: measures of organizational learning and growth, measures of internal business processes, measures of the customer perspective, financial measures. The assumption tha t there is a cause and- effect relationship between the suggested areas of measurements is essential because the measurements in non-financial areas make the performance measurement system a feed-forward control system, which solves the problem of the historical nature of accounting data This paper investigates whether the book entitled The Balanced Scorecard has the features characteristic of sound argumentation, i.e. whether it uses an appropriate combination of ethos, logo s and pathos when appealing to its readers; if it does not, it will be further examined which features characterize the text, which will then allow us to draw conclusions as to the genre of the text and, in turn, to tell how the BSC is promoted. All the author’s analysis shows that rhetoric is a key management tool. Management constantly requires new rhetoric. The only problem is that, if the rhetoric is combined with theory that is full of mistakes, the sources of errors are numerous. In that case, the managers cannot use the theories to analyses the problems of their companies and they will not have an instrument which actually allows them to control and direct the company. Instead, more argumentative and empirically valid theories should be combined with entertaining rhetoric. Researchers who are preoccupied with developing more cogent and realistic models possibly forget or are outright against the popularized communication of research results, which means that many managers do not ever become acquainted with the theories. Our conclusion, therefore, is that both researchers and managers have to become better at selling theories and models in a way that is persuasive yet convincing. Further research is therefore th at more rhetorical analyses should be carried out, not only of management guru texts but also of academic texts in the area, like management and accounting. The purpose is to allow identification of good as well as problematic rhetoric as part of a learning process which may offer directions for the development of theories. The balanced scorecard: the effects of feedback on performance evaluation Gerui (Grace) Kang, Amy Fredin Management Research Review, Vol. 35 No. 7, 2012, pp. 637-662 The use of a balanced scorecard (BSC) for performance evaluation is meant to help evaluators make more complete decisions, as they have a variety of financial and non-financial measures to assess. The problem is that users have difficulty taking all of the measures into consideration. The tendency to place more weight on common measures (measures that are the same across divisions) while either ignoring or placing very little weight on unique measures (measures are unique to a particular division) has become known as a â€Å"common measures bias†. The purpose of this paper is to extend a line of research that works to understand how this common measures bias might be mitigated. This study examines whether the presence of task property feedback, a form of cognitive feedback, prior to a performance evaluation task, can help evaluators overcome the tendency to rely primarily on common measures. This study used an experimental design where subjects were asked to evaluate the performance of two managers under either feedback or non-feedback conditions. In the feedback condition, subjects were provided with their supervisor’s suggestions about performance evaluation in the use of BSCs. In practice, more straight forward and simple feedback information is likely easier for companies to implement and easier for evaluators to follow. Feedback information that is too complex or that requires too much effort may frustrate evaluators, at which point they may abandon the effort. The authors’ findings also indicate that direct and clear guidance from the top manager of a business may be seen as pressure by lower-level managers. It is important for top manag ers to create such a performance evaluation environment so that all BSC measures are considered. The paper finds that when evaluators judge the performance of managers through the use of a BSC, they tend to weight common measures more heavily than they do unique measures. Where this study contributes to the literature is in the use of task property feedback, a form of cognitive feedback, to overcome this bias. Since the use of unique measures is a key attribute of BSCs as they help users capture the nuances of a specific division’s or firm’s strategy, it is crucial that performance evaluators pay careful attention to them. The findings also indicate that direct and clear guidance from the top manager of a business may be seen as pressure by lower-level managers, thereby suggesting that they (the lower-level managers) use all BSC measures in their evaluations. It is important for top managers to create such a performance evaluation environment so that all BSC measures are considered. This study is the first to examine the influence of task property feedback on perfo rmance evaluation in the context of a BSC. Going forward, it will be important to evaluate how this type of feedback, along with other forms of feedback, may influence performance evaluations over a longer time frame.

How Malaysia Has Benefit From The International Trade Economics Essay

How Malaysia Has Benefit From The International Trade Economics Essay 2.0 INTRODUCTION Recent years international trade has played a important role to most of the countries . It has connected every country together provided a considerable profits to them . To the international trade , it contains two main parts import and export . Exporting is the selling of products or services supplied from ones own country for use in other countries . By contrast , importing buying of products made in other countries for use in ones country . They are the basic element of the international trade . Among all the countries , Malaysia has benefit a lot from international trade in terms of life , work , house , health and so on . It has improved the economic development totally and made Malaysia much more beautiful . CHANGE IN CONSUMPTION PATTERN Consumption pattern is the combination of qualities , quantities , acts and tendencies characterizing a community or human groups use of resources for survival , comfort and enjoyment . To Malaysia , it just has a very single and closed corporation at the beginning before the international trade . They just sell themselves and grow food on their own . But some of the products are not as good as they think of because of the insufficient technology and the poor quality of materials supplies . Though with the same materials , they still can not produce better goods . However , the international has changed this . It absorbs the investment as well as the varieties of goods such as food including Japanese sushi , Korea cuisine and Chinese dumplings to Malaysia . People begin to try those food and this has changed their habits . Meanwhile some goods which Malaysia is not good at producing are introduced for people to use them . So Malaysia take advantages of their special goods which have good quality to export in order to achieve more profits by using the extra time . It means they just produce what they do well in and focus on producing some special and goo products . For example , Malaysia has a good resources of rubber , so they focus on exporting this . Unlike the rubber , they dont have enough resources to grow the rice. Thus Malaysia just depends on the importing from Thailand ,India and China mainly . This has changed the consumption pattern of Malaysia and made it much easier for people to consume . In all , the total consumption pattern has been changed to the specialization by the international trade , which is really helpful to Malaysia . In the future , the consumption will be much perfect to Malaysia . Olympia College JB International trade 13 IMPROVE PRODUCT QUALITY AND PRODUCTION EFFICIENCY Quality consists of the capacity to satisfy wants , quality is the degree to which a specific product satisfies the wants of a specific consumer. Efficiency is the high speed to produce the goods in limit time . As we know , international trade brings external competition to Malaysia which has affected the local market . Though the tax of importing is very high in result of the price of goods will be higher than the local ones , there are still many people purchasing the foreign goods due to the good quality . For example the shoes Adidas, Nike , Converse and Puma which has attracted many costumers in Malaysia .Though the price of them is very high , The quality has won the costumers . Therefore it reduces the number of local goods which should be sold . Meanwhile , the local market also face the internal competition . In order to sell more and stand in the market , they have to improve the quality of goods . The local market take advantages of the international trade to import technology , good materials and funds to improve the quality . Of course , this method improve the production efficiency as well due to the advanced technology . In the same time and same condition , they can produce more products . This has made them become more confident and increase the economic growth of Malaysia . For example ,the statistics from the United States to a view , Malaysia imported machine tools in about more than 400 million US dollars . Mainly from Japan , Germany , China Taiwan. In order to encourage importing , Malaysia has taken the current zero-tariff policy on imported machines . With these materials , Malaysia has acquired large profits and improved the quality and efficiency . Thus , international trade is really necessary to improve the product quality and production efficiency . Olympia College JB International trade 14 REDUCTION IN UNEMPLOYED RESOURCES Reduction in unemployed resources means the unemployment rate has reduced . There are not too many people who dont have jobs . In terms of employees in Malaysia , international trade has reduced a lot by two main methods . One is the investment and export , anther one is transfer the labors . Generally, investment is the application of money for earning more money. Investment also means savings or savings made through delayed consumption . Due to the international trade , a lot of firms have invested in Malaysia and build industry . It is not only a chance to increase the economic development , but also provides more jobs for employees . For example , a foreign company A want to invest and build a electric industry in Malaysia . Everything is prepared except the employees . As their own countrys employees [$1500] are very experience compared to Malaysia[$1000] , so they make use of the local workers so that they can save the principal and outcome . However , this indirectly help Malaysia to reduce the number of unemployed resources. In addition , As Malaysia need to export goods to obtain exchanges , this also has offered a stable market and reduce the number of employees . Transfer the labors means the labors can go abroad to work and the foreign labors can come Malaysia to work . Malaysia has a good surrounding , which is near to Singapore , Thailand and so on. So every year a lot of people go to Singapore and Thailand to work in order to obtain more money . This has decreased the number of employees in Malaysia . To the work like agricultural and mining jobs , as the local people dont like to work , then the foreign labors will solve this problem. The migrant labor came mainly from southern China and southern India . In all , international trade is really efficient to reduce the unemployed rate , which improve the economic growth as well . Olympia College JB International trade 15 WIDER CONSUMER CHOICE BRING HIGHER STANDARD OF LIVING International trade has brought different countries products and it provides people a wider choice to consume as well . Meanwhile the standard of living has also been improved . As you know , some people are attracted by the foreign products easily as they want to try the special things and the quality is also very good . Thus , the external competition between foreign goods and local goods make the local firms improve their quality and beauty . Meanwhile the foreign firms has to improve themselves as well , it result the quality of goods will be updated every second . In addition , many firms import variety of goods in order to attract the consumers . They make the market more abundant .People can enjoy themselves and have better choices . Due to the abundant market , the standard of living has been improved higher and higher . Therefore peoples life is better and better . A good example which can show you how Malaysia standard of living has been changed . According to Ministry of Finance statistics , as of August 2003 , Malaysia accounted for bank deposits of individual deposit 58% of the total annual of 6% . According to Ma energy telecommunications and multimedia Department of statistics , as if June 2004, fixed phone users 454.7 million , mobile users 1,239.8 million in urban and rural fixed-line telephone has a rate of 23% and 12% mobile phone ownership 53% and 2% . as of April 2006 , Malaysia has 420 million computer users , the number of internet users account for 40% .From this we know that the standard of living in Malaysia is increasing by the international trade fast . In all ,Malaysia has taken a big step in terms of the standard of living after the international trade . The life of Malaysia is better and better . Olympia College JB International trade 16 GREATER MOBILITY OF RESOURCES Mobility means can move . International trade has brought greater mobility of resources such as labors , goods and capital . This makes people exchange their technology and improve themselves. The movement of students and highly skilled workers across borders is a real and complex phenomenon that poses challenges for developing countries with no simple solution. Student mobility represents by the most important source of international trade in higher education . Recent years Malaysia has sent 25-30 thousand students to go abroad . Of course basically all the students are supported by the government .In year 2005, there were 42 712 Malaysian students  went abroad for study. 38 784  of them chose to study in OECD countries while the rest went to non-OECD countries. Back here shows the  breakdown of destinations where  Malaysian students chose to  go [data 1] . After they return , they will bring new technology and knowledge to make contributions to their mother land . This has helped Malaysia in the economy a lot and learn from other countries to improve themselves . Highly skilled workers are one of the supreme arrogance of a person with great power . They are the one most countries want to have . So every year some highly skilled worker will be introduced and someone who has highly skilled in Malaysia take advantages of the skill to achieve exchange. For example , the contractors in Malaysia hands this year was 3.7 billion worth of overseas contracts . This has made a big difference to Malaysia economy . This has taken a big step by the mobility of resources to Malaysia . Olympia College JB International Trade 19 Data 1 Malaysia students go to†¦ / Percentage (%)  [ Number (2005) ] Australia 36.41 ( 15552 ) United Kingdom 26.86 ( 11474 ) United States 15.02 ( 6415 ) Japan 4.48 ( 1915 ) New Zealand 2.79 ( 1190 ) Ireland 2.25 ( 960 ) Germany 1.33 ( 566 ) France 0.81 ( 345 ) Korea 0.50 ( 212 ) Netherlands 0.09 ( 40 ) Sweden 0.09 ( 40 ) Finland 0.03 ( 14 ) Denmark 0.03 ( 11 ) Switzerland 0.02 ( 10 ) Belgium 0.02 ( 9 ) Norway 0.02 ( 9 ) Spain 0.01 ( 6 ) Austria 0.01 ( 5 ) Czech Republic 0.01 ( 4 ) Hungary 0.01 ( 4 ) Turkey 0.00 ( 2 ) Poland 0.00 ( 1 ) Total OECD destinations : 90.80 ( 38784 ) Total Non-OECD destinations:   9.20 ( 3928 ) Source: OECD Education at a Glance 2007 Indicator C3: Who studies abroad and Olympia College JB International trade 17 CONCLUSION Overall , international trade has really benefit Malaysia so much that basically every part of Malaysia has been improved . It made Malaysia consumption pattern more special and fit for Malaysia themselves . To the quality and efficiency , they have been improved a big step and this has provided Malaysia a good method to obtain more profits . Meanwhile their standard of living is becoming higher and higher . In addition , Malaysia has obtained so many mobility of resources , especially the students and highly skilled workers , who have taken advantages of their knowledge and skill to make more countries to their countries . All of them above made Malaysia economy increasing fast and stably .with the international trade , the future of Malaysia will be much beautiful and developed . Olympia College JB Intro to Business 20

The Character of Okonkwo in Chinua Achebes Things Fall Apart Essay

The Character of Okonkwo in Things Fall Apart What makes a successful man? This, in itself, is a culture bound question because it can vary from culture to culture. However, in the perception of Okonkwo, the main character in Chinua Achebe's novel, Things Fall Apart, the measure of a man's success is based on two elements, material acquisition and growth, and physical prowess. This is ironic for Okonkwo since his people's typical idea of success seems to be constructed of a complex, strong spiritual culture, seemingly able to deal in traditional ways with any challenge in nature and human experience. (Ravenscroft 9) Although Okonkwo is undoubtedly an important member of Umuofian society, he is not a typical representative of that society. (Taiwo 115) It is this basic dichotomy between Okonkwo and his own culture that directly lead to the tragic fall of Okonkwo, and ultimate disgrace. I feel that it is important to note at this time that Things Fall Apart is a tragedy, and Okonkwo is a tragic hero. For TFA to be a tragedy, it must follow the following pattern... "A tragedy .. is the imitation of an action that is erious, has magnitude, and is complete in itself; in language with pleasurable accessories, each kind brought in separately in the various parts of the work; in a dramatic, not in a narrative form; with incidents arousing pity and fear, wherewith to accomplish it catharsis of such emotions" Aristotle, Poetics Okonkwo is a tragic hero because he is superior to the regular people of the tribe, "Okonkwo was well known throughout the nine villa... ...up perfectly in the last lines of the book when an entire culture, all of its oral traditions, customs, ceremonies, lives, the very essence of the Ibo people merited a "reasonable paragraph" in the white man's book, The Pacification of the Primitive Tribes of the Lower Niger. BIBLIOGRAPHY Achebe, Chinua. Things Fall Apart. Portsmouth, New Hampshire: Heinemann Educational Publishers, 1986. Aristotle. Aristotle: The Poetics. "The Longinus: On the Sublime." Cambridge, Mass., Harvard University Press, 1960. Ravenscroft, A. Chinua Achebe. Great Britain: Longmans, Green & CO LTD, 1969. Serumaga, Robert. "A Mirror of Integration." Protest and Conflict in African Literature (1969) 76 Taiwo, Oladele. Culture and the Nigerian Novel. New York: St. Martin's Press, 1976.

Federico Lorcas The House of Bernarda Alba and Isabel Allendes The Ho

Federico Lorca's The House of Bernarda Alba and Isabel Allende's The House of the Spirits Society, and its influences upon the characters, plays a pivotal role in the development of the story in Federico Lorca's "The House of Bernarda Alba" and Isabel Allende's "The House of the Spirits." Though the characters in each literary work were influenced by a range of societal pressures, three major influences dominate both works. The Church, male dominance over women, and socio-economic status (in other words, one's social class) are all sources of the greatest societal pressures upon the characters. In order to understand why these societal pressures had such a great influence upon the characters, it is important to understand the setting of each story. "The House of Bernarda Alba" is set in a small village in rural Spain at about the same time as the play was written, which was just before the Spanish Civil War. In rural Spain, like many rural areas across Europe, traditional values and social systems were prevalent among the small villages. As a result, these rural areas, like much of European society at the time, were largely backwards in their social structure with class divisions still existent and society dominated by males. Also, as is quite apparent in the play, religion in the form of the Catholic Church had a huge influence over the lives of the people. "The House of Bernarda Alba" portrays the lives of five sisters living in a village in rural Spain who have been heavily repressed by the society that they live in. They live in a restricting and unforgiving society where men exercise great control over women, the Church wields such an influence that it can ostracize individuals that do not confo... ... pressures have upon a society. --------------------------------------------------------------------- [i] Lorca, Federico. The House of Bernarda Alba. Page 47. [ii] Lorca, Federico. The House of Bernarda Alba. Page 48. [iii] Allende, Isabel. The House of The Spirits. Page 3. [iv] Lorca, Federico. The House of Bernarda Alba. Page 37. [v] Lorca, Federico. The House of Bernarda Alba. Page 22. [vi] Lorca, Federico. The House of Bernarda Alba. Page 21. [vii] Lorca, Federico. The House of Bernarda Alba. Page 43. [viii] Allende, Isabel. The House of The Spirits. Page 146-147. [ix] Lorca, Federico. The House of Bernarda Alba. Page 5. Bibliography: Allende, Isabel. The House of The Spirits. Bantam Books: New York, 1993. Lorca, Federico Garcia. The House of Bernarda Alba. Nick hern Books Limited: London, 1999.

Elie Wiesel: A Survivor of the Holocaust Essay -- Germany German Histo

Elie Wiesel: A Survivor of the Holocaust Elie Wiesel wrote in a mystical and existentialistic manner to depict his life as a victim of the holocaust in his many novels. Such selections as ‘Night’ and ‘The Trial of God’ reveal the horrors of the concentration camps and Wiesel's true thoughts of the years of hell that he encountered. This hell that Wiesel wrote about was released later in his life due to his shock, sadness, and disbelief. Elie Wiesel spoke in third person when writing his stories. Unlike other Holocaust stories, Wiesel gave not only the facts but also the horrific and realistic feelings of a victim in the camps. All of Elie Wiesel’s novels were based on his life. At the age of 15, Eliezer Wiesel and his family were placed into concentration camps in Auschwitz. Wiesel accompanied his family for most of the time in the camps. He parted from his mother and sister Tzipora early in life and lived with his father during the years of the Holocaust. During his time in the concentration camps, Wiesel endured tons of pain. When he first reached the concentration camp Eliezer Wiesel witnessed the most disturbing thing. Tons of babies were being thrown into the air and shot to death. â€Å"As they marched closer and closer to the ditch, Eliezer decided that rather then let himself be thrown into the fire, he would try to break away and throw himself against the electrified fence that surrounded the camp.† (Pariser 23) It was at that point that Elie and his father knew that they were going to experience the worst years of their life. On April 11, 1945, the two were free from the concentration camp. He was silent for many years and chose not to spea k of his suffering. Eventually he spoke and made a pact that he would never be silent again. Eliezer Wiesel stated, "And that is why I swore never to be silent whenever and wherever human beings endure suffering and humiliation.† (Pariser 40) And Mr. Wiesel wasn’t. Among those novels that Wiesel wrote, the one that captured the most attention was Night. Night was one of Eliezer Wiesel’s greatest novels. Night is the true story of his experiences in the concentration camps. Some of the main characters in Night were real people in Wiesel’s life. Wiesel is called by his first name Elie in this story. In the beginning of the story, Elie speaks of his Jewish mysticism teacher Moshe the Beadle who is a poor Jew i... ...that some credit Night as the book that altered the attitudes of people in America about the Holocaust. Work Cited Page Lang, Anson. â€Å"A Conversation With Elie Wiesel.† Bold Type 2 Jan. 1999. 17 Mar. 2002 Marowski, Daniel G. â€Å"Elie(zer) Wiesel.† Contemporary Literary Criticism. Volume 37. Detroit: Gale Research Inc., 1986. Pages 449, 450. Mass, Wendy. Readings On Night. San Diego: Greenhaven Press, Inc., 2000. Pages 13-24. Pariser, Michael. Elie Wiesel. Brookfield: The Millbook Press, 1994. Riemer, Jack. â€Å"Miracle of Friendship and Hope.† Commonweal. May 25, 1979: Page 316-318; excerpted and reprinted in Contemporary Literary Criticism. Volume 37. Daniel Marowski. Detroit: Gale Research Inc., 1986. Pages 451, 452. Schuman, Michael A. Elie Wiesel: Voice From the Holocaust. Hillside: Enslow Publishers, Inc., 1994. Pages 23-25. Stern, Ellen Norman. Elie Wiesel: A Voice for Humanity. Philadelphia: The Jewish Publication Society, 1996. Wiesel, Elie. And the Sea is Never Full. New York: Alfred A. Knopf, 1999. Page 12. Wiesel, Elie. Night. New York: Bantam Books, 1960. Wiesel, Elie. The Night Trilogy. New York: The Noonday Press, 1985.

It Auditing Outline

ACC 624 Information Technology Auditing Spring, 2013 Ram Engira Office: BENT Hall 364 Hours: By appointment ONLY Telephone: Cell (917)597-9523 e-Mail: Currently [email  protected] edu or [email  protected] com The Course: This course provides an overview of controls relating to IT governance, databases and their structures, networks, client servers systems, IT service delivery, business continuity, disaster recovery, IS security, cryptography, firewalls, IDS, IPS, backups, recovery, and distributed systems. Text: Required: ISACA, CISA Review Manual- 2013, ISACA publication, Code# CRM11- RequiredNote: You can buy any edition of the aforementioned text. 2008,2009, 2010, and 2011 editions are all good, and are much cheaper from various sources â€Å"CISA Q/A CD-ROM in English†- 2011- Recommended not Required, Code # CDB11 CISA Review Questions, Answers, and Explanations- 2011 Recommended not Required, Code # CDB11W CISA Review Questions (Supplement) – 2011 Recommended not Required, Code # QAE11ES (Note: If you buy CDB11, you don’t have to buy CDB11W and QAE11ES) Grading: Mid-Term †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦. 35% Term Paper †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦.. 20% Final Exam †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ .. 35% Class Participation †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦10% Please note †¢ With the exception of documented medical emergencies, there will be no make-ups for any test. â⠂¬ ¢ More than three (3) non-excused absences are considered as an automatic withdrawal from the course. (Please let me know, IN ADVANCE, if you cannot attend a class because of a legitimate emergency). Note: Power Point Slides and Class Handouts will be available on professor’s disk (STJ’s S: Drive). There is no off campus access to this drive, therefore, you should copy these files into a diskette for your own use at home.Professor may also decide to use other electronic means to send the handouts to the students. Ranges for Grades: A = 93. 1 to 100 A- = 90. 1 to 93. 0 B+ = 87. 1 to 90. 0 B = 84. 1 to 87. 0 B- = 80. 1 to 84. 0 C+ = 77. 1 to 80. 0 C = 74. 1 to 77. 0 C- = 70. 1 to 74. 0 D+ = 67. 1 to 70. 0 (Undergrads only) D = 64. 1 to 67. 0 (Undergrads only) D- = 60. 1 to 64. 0 (Undergrads only) F = below 60. 0 WEEKLY CLASS SCHEDULES: Note: There is a strong possibility that sequence of coverage of chapters might change. Week |CHAPTER |DESCRIPTION | |1,2 |Instructor Handouts (PP |Financial Auditing, Operational Auditing, IT Auditing, Forensics auditing, role of IIA, ISACA, | | |decks) |certifications of CIA and CISA | | | |IT technical refresher | | | |Introduction to IT Auditing | | | |Theory and Practice of â€Å"Controls† | |3 |CRM Domain 1 |IS Audit Process | |4 |CRM Domain 1 |IS Audit Process | |5 |CRM Domain 2 |IT Governance | |6 |CRM Domain 2 |IT Governance | |7 |CRM Domain 3 |System and Infrastructure Lifecycle Management (mid-term) | |8 |CRM Domain 3 |System and Infrastructure Lifecycle Management | |9 |CRM Domain 4 |IT Service Delivery and Support | |10 |CRM Domain 4 |IT Service Delivery and Support | |11 |CRM Domain 5 |IS Asset protection- security | |12 |CRM Domain 3 |IS Asset protection- security | |13 |Rain/Snow Day Contingency |Business Continuity and Disaster recovery | |14 |Finals |Finals (Cumulative from ALL domains) (35 points) | Course Outline for ACC 624 Domain 1- The IS Audit Process: IS Auditing Standards a nd Guidelines, Performing an IS Audit, Control Self Assessment, Emerging changes in IS Audit Process.Domain 2- IT Governance: Policies and Procedures, Risk Management, Information Systems Management Practices (Personnel Management, Sourcing Practices, Organizational Change Management), Organizational Structure and Responsibilities (IS Roles and Responsibilities, Segregation of Duties, Auditing IT Governance Structure and Implementation. Domain 3-Systems and Infrastructure Life Cycle Management: Project management structure and Practices, Business Application Development (Traditional SDLC phases, alternate Application Development Approaches), Infrastructure Development / Acquisition in Practices, Information Systems Maintenance Practices, System Development Tools and Productivity Aids, Application Controls, Auditing Application Controls, Auditing System Development, Acquisition and Maintenance, Business Application Systems: E-Commerce, EDI, POS, Electronic Systems, EFT, ATM, Image Pr ocessing etc.Domain 4- IT Service Delivery and Support: IS Operations, IS Hardware, IS Architecture and Software, IS Network Infrastructure (OSI model, LAN-WAN, wireless, N/W Administration and Controls), Auditing Infrastructure and Operations. Domain 5- Protection of Information Assets: Information Security Management, Logical Access Exposures and Controls, N/W Infrastructure Security, Auditing Information Security Framework, Environmental Exposures and Controls, Physical Access Exposures and Controls. Domain 6- Business Continuity and Disaster Recovery: BC and DR Planning (BCP process, BCP incidence management, recovery strategies, developing a BCP, organization and assignment of responsibilities, components of BCP, Plan Testing, Backup and Restoration,   Auditing DR and BC Plan. [pic]

It is important to know right from wrong Essay

During this essay I am going to try to prove that it is important to know right form wrong. I am also going to explain how different cultures; backgrounds and circumstances can change people’s morals on right and wrong. An example of how people morals can changes due to circumstances is war. How is war different to murder? War can be defending the country you live in from being invaded and taken over. If your countries soldiers don’t shoot the invading soldiers then you would either be dead or living somewhere everything about you is considered wrong just because of you nationality. However, war can be attack where your country is the one who is invading another. But either way, does the little man have a choice? The little man has to do what his leader tells him to avoid being named a traitor or being killed by the enemy. In my opinion war isn’t murder. If both sides have weapons and neither side has a choice because if they don’t shoot first then they’ll end up dead. It’s a no win situation. However, a person who commits murder can have a choice. Murders can happen due to jealous or revenge or even pure hate of the person. But the murderer has a choice or whether or not to take someone else’s life. There is an exception in my opinion of somebody who is beaten up or constantly being injured by his or her spouse. I’m not saying women who get beaten up or men who do because it can happen both ways. There is a point in some people where they snap and can’t take any more and their hidden anger get released and they can murder someone in a moment of losing control. This does bring up the question ‘Is suicide murder?’ and one which I can’t answer myself for many reasons and therefore I’m unable to give my opinion on it. Some people may consider self harm to be a sickness and that even thinking about suicide is murdering yourself. If the life is yours to take who decides if you take it or not? Other people, maybe those who have considered it themselves believe it can be a way of escaping a situation rather than fighting through it and even that considering it is just bringing them to a conclusion that nobody else has reached yet. Is murder right or wrong? Murder is wrong in circumstances and can be right in others, the same for suicide. It all depends on the point of view that somebody looks at it from. There are always going to be exceptions in murder and suicide so nobody can give a clear right or wrong answer. Another example of right and wrong is the black and white version. The law is in black and white and doesn’t consider exceptions in many cases. The legal age of understanding the difference between right and wrong is ten years old in the United Kingdom. No child under the age of ten can be prosecuted and even those who are older are very rarely prosecuted as the CPS (Crown Prosecution Service) doesn’t always agree to go ahead with the cases. Some cases do go through such as the case when Robert Thompson and Jon Venables murdered James Bulger. The CPS did agree with prosecuting them as they had taken a life and the chance of getting a conviction was realistic. The law has to be in black and white to ensure they treat everybody equally To know the difference between right and wrong you have to have substantial judgement to know when something you are doing is wrong. Growing up living in a location where burglary and violence are everyday occurrences can tilt the persons point of view on right and wrong. Circumstances can change the way their view is on different situations and the basic common sense that people have can cause the person to have different outlooks on different situations. This can cause their view of right and wrong to lead them to things they wouldn’t do other wise and end up in prison for committing a crime that they didn’t even know is wrong. Is it possible to unknowingly do something wrong? I believe that it is possible to do something wrong without realising it is wrong. It depends on common sense and the situation. In my opinion it is important to know the difference between right and wrong. If you don’t then you can do things unknowingly that are wrong and kill somebody due to not understanding the consequences of your actions. This makes it important to know the difference and be able to judge a situation on whether it’s right or wrong yourself. Ethics and morals are part of everybody’s opinions on whether something is right or wrong that means that your opinion has more influence on your actions and the way you treat other people than you realise. The problem with just saying it is wrong to murder or war is murder is that things aren’t that simple. The world isn’t in black and white like the law, it is in colour and so many things and situations have an exception, which is why people have to understand the difference between right and wrong so they can be able to judge the world for themselves.

Macroeconomics Written Assignment

Many are saying that the U.S. economy is presently on the initial stage of experiencing economic recession due to the instability that is happening on major industries in the market (Iht.com, 2007). With the pressing condition of the U.S. economy, it is the role and responsibility of the federal government to provide the necessary solution to address the impeding economic recession in the United States. A balance in providing policies, monetary and fiscal policy, must be secured by the federal government in order to have a sustainable solution for the present instability of the U.S. economy. The instability of the present economy is being attributed to the decline of household’s disposable income in the market during the first quarter of 2006. Many economists said that the deterioration of household’s disposable income was caused by the lowering of wages of working class by the end of 2005. The GDP growth rate of the United States was down by 0.6 percent, from 5.2 percent to 4.6 percent, after the economic instability starts affecting the domestic market. Due to this limited disposable income of households or consumers in the market, the domestic consumption declined dramatically causing tremendous amount of loses on various industries in the market. Like for instance, the housing industry has been suffering to financial difficulties as the demand of consumers for housing market hit their financial stability hard. In this regard, it would be better to focus the policies of the federal government on addressing the limited disposable income of the households and the low wage rate of the working class in the market. Economic Policies for U.S. Economy Recovery One of the possible monetary policies that the federal government could implement would be the lowering of interest rates of various financial securities such as mortgages for industries in the market to provide financial support. This lowering of interest rate would give these industries enough room to stabilize their financial condition and would serve as the stepping stone of their fast recovery. The low demand of the consumers in the market creates enough pressure for the sales and profitability of various industries to perform badly leading for financial problems of companies in the domestic market. With the lowering of the interest rate, companies can now borrow much money that they need in order to restore their accounts and cover the losses that they will incur by continuing their operation. The only side effect of this policy would be a possible high inflation rate a few years after increasing the interest rate in the market since there will be an increase in the money supply in the economy. As for the fiscal policy of the government, it would be better if they would pass a law that would increase the minimum wage rate of every worker in the United States in order to improve the disposable income of every household in the United States. With this, the volume of consumption of consumers will improve thereby creating an improvement on the sales and profitability of various industries in the market. One possible side effect of this strategy would be higher unemployment rate and inflation rate as various industries either layoff some of their workers or increase the prices of their products just to give room for the increase in the minimum wage rate that the federal government will impose. In order to counteract this possible action of the private class, the increase in the wage rate of the workers will be accompanied by the provision of government subsidy for those companies that will abide the said policy and will not layoff workers or increase the prices of their products in the market. With this, the government can prevent the worsening of the inflation rate and unemployment rate in the market. In this regard, the above mentioned alternatives will be the most suitable solutions on today’s economic instability. The potential side effects of these policies can now be minimized through the aid of the countermeasures that is included on the policy itself. References Iht.com (2007). Is the U.S. Economy in Recession? Retrieved May 1, 2008, from http://www.iht.com/articles/2007/12/16/opinion/edeconomy.php

Corporate Social Responsibility in Nigeria’s Telecommunication

TITLE PAGE CORPORATE SOCIAL RESPONSIBILITY IN NIGERIA’S TELECOMMUNICATION SECTOR A CASE STUDY OF GLOBACOM NIGERIA LIMITED ENUGU ZONE BY EZEIGWE, GRACE CHINYERE BA/2007/163 A PROJECT REPORT SUBMITTED TO THE DEPARTMENT OF BUSINESS ADMINSTRATION, CARITAS UNIVERSITY, AMORJI- NIKE, ENUGU, ENUGU STATE. IN PARTTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF BACHELOR OF SCIENCE (B. Sc. ) DEGREE IN BUSINESS ADMINISTRATION. AUGUST, 2010. CERTIFICATION This is to certify that this project written by Ezeigwe G. Chinyere With Reg/No.BA/2007/163, has been duly supervised, approved and found adequate in scope and content for the award of Bachelor of Science Degree in Business Administration, in the Faculty of Management and Social Sciences, Department of Business Administration, Caritas University, Amorji Nike, Enugu, Enugu State. _______________________________________ Mr. Innocent UbawikeProf. Godwin Nwanguma Project Supervisor Head of Department, Business Administration Department __ ______________ _______________________ DateDateDEDICATION I dedicate this project work to God Almighty for His infinite mercy all through my studies and also, for the wisdom and inspirations towards the successful completion of this work. ACKNOWLEDGEMENT All thanks and Praise be to All Mighty God, for His guidance, protection, mercy and love towards me. I thank Him for the wisdom, knowledge and inspiration throughout the period of my academic years. To my beloved parents, Mr. and Mrs, J. O. Ezeigwe, I lack words to express my feelings. Thanks for your love, prayers, and financial support.You are the best parents anyone can ever ask God for. I love you. To Emmanuel and Paul, you are the best choice of brothers. Big thanks go to my supervisor, Mr. Innocent Ubawike. May God bless you for your kindness, patience and good supervision. I also use this opportunity to say a big thank you to my Head of Department, Prof. G. Nwanguma. Thank you for filling my brain with a lot of good stuffs an d I will miss your lectures. Also to Mr. Walter Ani, Mr. Agbo Melletus, Mr. Kenneth Eziedo. Thank you all for imparting knowledge in me.I promise you, by the Grace of God, it will not be a waste. Rebecca, Damilola, Kemi, Thecla Thanks. Roseline Adeloma, John Akaeme, Ebere Ugwuja, Lorreta, Nneka, you are the best choice of course mates one can ever wish for. George Henri Jonas, God bless you. To Ifezue Chukwunnamdi, thanks for everything. God bless you all. ABSTRACT The topic of the research is Corporate Social Responsibility in Nigeria’s Telecommunication Sector (A case study of Globacom Nigeria Limited, Enugu). The researcher used survey design in the study.The population of the study was one hundred and twenty; comprising of both staff and customers of Globacom . The sample size was ninety two and it was determined using the yaro Yamane formula. The research used both the primary and secondary sources of data in the course of study. The primary data were collected through t he instrument of questionnaire, interviews and observation. The secondary data were collected from text books, journals, magazines, newspaper and libraries. The research finding of the project work revealed that social responsibility programmes are necessary . he findings also unveiled that Globacom Nigeria, a telecommunication firm carries out its social responsibility programme in its host community. The researcher recommended that the company should increase and expand its social responsibility programmes. Corporate social responsibility is therefore something that a company should try and get right in implementing. It is something that business today should wholeheartedly be committed to. The danger of ignoring social responsibility is too dangerous. . TABLE OF CONTENTS.Title page i Certification ii Dedication iii Acknowledgement iv Abstract v Table of content vi CHAPTER ONE: INTRODUCTION . Background of Study 2. Statement of the Problem 3. Purpose of the Study 4. Research Q uestions / Hypothesis 5. Significance of study 6. Limitation of study 7. Scope of study 8. Definition of special terms CHAPTER TWO: REVIEW OF RELATED LITERATURE 2. 1Theoretical Framework 2. 2Historical Background 2. 3 Current Literature on theories postulated CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY 1. Research Design 2. Sources of Data 1. Primary Sources of Data 2. Secondary Sources of Data 3. Population of study 4. Sample Design and Determination of Sample Size . Methods of Data Collection 1. Questionnaire Design, Distribution and Collection of Responds 2. Secondary Method of Data Collection 3. 6Methods of Data Presentation and Analysis CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS 1. Data Presentation 2. Presentation According to Key Research Question 2. Analysis Based on Research Hypothesis CHAPTER FIVE: SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION 5. Summary of Findings 5. 1. Conclusion 5. 2. Recommendation. References Bibliography Appendix CHAPTER ONE 1. 1INTRODUCTI ON: BACKGROUND OF THE STUDYCorporate Social Responsibility an essentially American phenomenon has over the years become a major concern in Western Europe and in other countries of the world following the western model of development. According to Drucker, (1986:66). The genesis of the debate on the concept of corporate social responsibility has been traced to the wave of crisis in social values that engulfed America in the post World War II period and most especially in the sixties. The Chief Executive of General Motors who observed the changing trend could not help observing: I am concerned about a society that has demonstrably lost confidence in its institutions – in the government, in the press, in the church, in the military, as well as in business†. Business to America has had a most unique history. Its development growth and impact on social life in America since the civil war II is almost common knowledge. What may not be common knowledge, however, is the fact th at business which has hitherto shaped and controlled the lives of millions of Americans some two hundred years ago is today being threatened by a wave of protests from various publics it uses to serve.The crisis of confidence in the social role of business as made explicit in debates on corporate social responsibility points to the fact that America sees big business as a big powerful machine gone out of control. And efforts to control and at least re-orientate its directions form the core of the argument of all who urge business to change with the times. In other words, to deemphasize its so much vaunted profit maximization dogma and pay attention to the human lives and environment which it is subtly, ruthlessly and almost surely grinding out of existence.As one of the protagonists has viewed the concept of corporate social responsibility it is a crude blend of long-run profit-making and altruism, a doctrine which fuses social values with profit maximization goals. In the early yea rs of the American Republic and especially in the post civil war reconstruction era, business in America played an almost indispensable role as a powerful social tool for harnessing resources and ensuring material progress. Ducker (1986:66).But as the years rolled on and business began to concentrate and centralize capital, its role in the economy became expansive and pervasive. At the height of prosperity, the captains of industry were heralded as heroes of the society. The later years of the post World War II era harbored a different story. The boom period following the end of World War II soon gave way to a periodic wave of depressions and crisis that was to rock every foundations of society on which business existed.The frustrating economic situation characterized by inflation, unemployment, failing profit, declining investment, pollution of the external environment etc. , pushed Americans to re-examine almost every old values and the assumptions behind them. According to Drucke r, (1986:96) the debate on corporate social responsibility did not only take place in the United State of America. The noise of the debate filtered through to other countries that shares similar business cultures with America most especially the Western European countries.While the western European nations have responded positively to the debate, accepted and even implemented some of its own far reaching conclusions it is pertinent to know if the discussions and conclusion so far reached have had an impact on the countries periphery. One of the objectives of this study is to investigate to what extent the current debate on corporate social responsibility and its conclusion has trickled down to the periphery of Nigeria in particular and how it is applied here by firms who have embarked on such projects in Nigeria.It is believed by the researcher that although the present level of industrialization does not entitled us to discuss the issue on the same platform with the industrialized western economies; the fact that they are imitating their path to industrialization should imply that we should study their experience closely to avoid mistakes. It is arguable also that foreign corporate bodies operating in host countries especially in the Third World countries are most likely to pay lip service to such principles as corporate social responsibility which are most likely to be of benefit to their host countries.Also local or indigenous organizations can neglect this principle of corporate social responsibility to their host communities. These days, social responsibility of business is on what should or might be done to tackle and solve problems of society. The emphasis is on what contribution they can make to such social problems as protected and restoration of physical environment, racial discrimination or social discrimination. In striving to satisfy its corporate goals and achieve its objectives the organization cannot operate in isolation from its environment. . The performance of corporate social responsibility is not undertaking to boost profit at the short-run but to meet some social needs, aspirations, and profit at the long-run. Organizations who hold this view of corporate social responsibility believes that once it does what is expected of it by law and its host community the organization is socially responsible. Owing to the vastness of this topic – corporate social responsibility we shall have to restrict our investigation to manageable proportions by focusing attention on telecommunication sector Nigeria, using Globacom Nigeria Limited.The telecommunication industry is one of the fastest growing sectors in Nigeria. There are so many telecommunication companies owned by foreign and local corporate bodies in Nigeria. These telecommunication industries have covered a large area in Nigeria from urban to rural areas in the country. As a result of this, the researcher has selected one out of the many telecommunication companies t o take a look at its corporate social responsibility project.The researcher has decided to pick on Globacom Nigeria Limited, Enugu Zone, and has decided to look into its corporate social responsibility activities, to see how the company has gone in performing its social responsibility in host community. 1. 2STATEMENT OF PROBLEM: In recent years there have been series of arguments, debates and controversies among businessmen, academics, government officials and the society in general on what should be the principle objectives or business enterprises. Over the years, managers have neglected the problems created by corporate firms to their host communities.These problems possess a lot of threat and sometimes make life difficult for these communities. The privilege giving to organization to operate in the society stems from the act that society believes that there is a mutual interdependency existing between them, that is, the organization and the society. The relationship between organ izations and their host community has become increasingly important. The decision made in an organization may influence community prosperity and also national and even internationally economic activity might be affected.An example of these problems is the on-going crisis in the Niger Delta region which has led to the destruction of lives and properties. There are accusations from the youths in these areas that companies misdirect their efforts and resources that they should have used to develop the community to bribe opinion leaders in order to overlook their responsibilities to the community, and these have caused a lot of acrimonies between the two parties, community and the firm. These same problems can also be identified in other arrears and in other communities across the country where large companies are located.This prompted the researcher with deep sense of burden to these communities to unraveled the need for these large firms to see the need in helping the society solve so me of its problems, most especially those they help to create, and involve in philanthropic donations to the needs of these communities and provide the community with some social amenities. Despite the roles played by organizations carrying out corporate social responsibility and the growing importance of social responsibility, the following issues have not been fully addressed: i. Why should organizations be socially responsible to their environment? ii.What benefits do organizations get from performing its corporate social responsibility? iii. Why is social responsibility considered as a waste drain of business resources? iv. Are organizations in Nigeria socially responsible? In view of the above, the researcher has taken up the issue of social responsibility in the telecommunication sector in Nigeria and used Globacom Nigeria as a case study to examine the extent of the company’s involvement in corporate social responsibility. 1. 3PURPOSE OF STUDY: For organizations to suc cessfully survive in business, it must recognize the importance of social responsibility to the society.The broad objective of the study is to – i. Examine the argument for and against corporate social responsibility. ii. Whether Globacom Nigeria Limited has been involved in social responsibility activities, and if so, to what extent have they been involved in their corporate social responsibility to their environment? iii. To examine whether the immediate environments are taking into cognizance during planning and implementation of social responsibility, iv. To know the factors that motivates the adoption of corporate social responsibility. 1. RESEARCH QUESTIONS/HYPOTHESIS: In pursuit of the objective of identifying the effectiveness and workability of corporate social responsibility the following hypothesis have been formulated, which intend to test in the course of this study: Ho: The organization involvement in social responsibility does not have an effect on the company and its host community. Ha: The organizations in social responsibility activities have an effect on the company and its host community. Ho: Globacom corporate social responsibility programme does not enhance organization-societal relationship.Ha: Globacom corporate social responsibility programme enhances organization-societal relationship. We also intend to answer the following research questions to collaborate with the above hypothesis. 1. Why is social responsibility necessary in an organization? 2. To what extent does an organization involvement in social responsibility have an effect on the company and its host community? 3. What factors motivates the company in carrying out social responsibility activities? 4. Who do you think are the beneficiaries of the company social responsibility activities? 1. 5SIGNIFICANCE OF THE STUDY:The study of social responsibility of a business organization is hoped to be of benefits not only to student’s businessmen, government, customers, community, stockholders, academics, but the whole society. The study also hopes to highlight the problem associated with social responsibility and to make use of the analysis to improve the working situations thereby minimizing the problems social responsibility conflict in that organization and its environment as well. Finally, the study will inform all at large, the need for corporate social responsibility not only to the firm, but to the society at large. . 6 SCOPE AND LIMITATION OF THE STUDY: This research work focuses on the telecommunication industry in Nigeria, but with particular reference to Globacom Nigeria, Enugu sector. This research was faced with a lot of problems and limitations. The major problem acting as a limitation was a problem of Nigerians attitude to the supply of data to a researcher due to fear. Secondly, because of financial constraints, the scope and dimension of this study could not be extended beyond this limit. 1. 7DEFINITION OF SPECIAL TERM 1:(Globaco m): Global communication.It is a name of a telecommunication firm in Nigeria. Global communication limited is the case study for this research work. 2: (Glo): A short name for Globacom. 3: (CSR): Corporate social responsibility. 4: (BSc): Bachelor of Science. 5: (NCE): National Certificate in Education. 6: (OND): National Diploma. 7 🙠 HND): Higher National Diploma. 8: (MBA): Master in Business Administration. 9: (SSCE): Senior School Certificate Examination. 10: (FSLC): First School Leaving Certificate. REFERENCES Drucker, P. (1968). Management Task, Responsibility and Practice.London ; Pan Books Limited. Drucker,P. (1981). The New Meaning of Social Responsibility. California Management Journal Review, vol. 6(2):p 58-62. CHAPTER TWO 2. 1THEORETICAL FRAMEWORK THE CONCEPT OF ENVIRONMENT: No business enterprise exists and operates in a vacuum. Business operates in a dynamic environment. The growth and survival of a business is dependent on the environment and other factors. A b etter understanding of the environment and how it works will help in the understanding of the social responsibility of business.According to Edgar (1982:61) business organization is a system, and a system can be defined as a set of interdependent parts which come together to make up the whole business. Each of these components or parts contributes and in return receives something from the whole which in turn is interdependent on the environment. A system may be closed or open. A system is said to be closed when it does not receive inputs from outside, that is its external environment nor does it contribute output to the external environment. A system can be said to be an open system when it exchanges inputs and outputs with its environment.It gives output to the environment and in return receives inputs from the environment. The case study which is Globacom Nigeria is an example of an open system as it receives inputs and gives outputs to the environment. Environment can be defined as surroundings, especially the materials and other influences which affect the growth, development and existence of a living being or a business organization. Enudu (1999: 98), citing Onuoha (1991:121) defined an environment as a set of conditions and forces which surround and have direct or indirect influence on the organization.Generally speaking, environmental variables that affect business organizations may be classified into internal and external environmental variables. An organization’s survival is dependent upon a series of exchange and the continual interaction with the environment gives rise to a number of broader responsibilities to society in general. To understand the business organizational environments, we must borrow some concepts from Systems Theory. One of the basic assumptions of systems theory is that business organizations are neither self-Sufficient nor self-constrained.Rather, they exchange resources with and care dependent on the external. Thus, busin ess organizations take inputs such as raw materials, money, labour and energy from the external environment, transform them into products or services and then send them back as outputs to the external environment. Koontz et al (1980:89) maintained that the relationship between a business organization and its environment can be examined in three main ways:- First, a business organization can be viewed as importing various kinds of inputs such as man, materials, money and machine.These inputs are then transformed to produce outputs such as products and services,Secondly, in the study of the relationships between business organization and its environment is to focus on those publics which the business organization must service. These publics are, Employees, consumers, suppliers, stakeholders, government and the community where the business organization is located. A third approach is to view the business organization as operating in an external environment of opportunities and constrai nts which some authorities classified as economic, political, legal, technology etc.Thus, all managers whether they operate in a small or medium or large business organization, take into consideration the elements and force of their external environment. It is necessary for us to discuss the various environment of a business. ELEMENTS OF DIRECT AND INDIRECT ACTION ENVIRONMENT OF AN ORGANIZATION: Fig. 4. [pic] Sources: Onuoha: Management (1999:121) ELEMENTS OF DIRECT ACTION ENVIRONMENT. Direct-action elements are elements of the environment that directly influence a business organization’s activities. Some people prefer to refer to â€Å"direct-action† as the task environment.The direct-action environment is made up of stakeholder. The stakeholders fall into two categories: External and Internal stakeholders. Stakeholders are defined as individual or groups that are directly or indirectly affected by business organization’s pursuit of its objectives. INTERNAL STA KEHOLDERS: These are groups or individuals such as employees, shareholders that are not strictly part of a business organization’s environment but for whom an individual manager remains responsible. They are a part of the environment for which an individual manager is responsible.EMPLOYEES: The employees of a business organization render services. They also involve in the production of goods or services which the business organization sell. Therefore, managers must always seek to get the right caliber of workers in the workforce, SHAREHOLDERS: The shareholders are primarily interested in the return on investment but in recent time, managers and shareholders have become interested in how a business is run. The governing structure of a large company allows shareholders to influence a company by exercising their voting rights. MANAGEMENT:The management of an organization is responsible for the smooth running of the organization while they deal with multiple shareholders and bala ncing conflicting claims. EXTERNAL STAKEHOLDERS: CUSTOMERS: Consumers are those people and organizations that buy the organization’s products and services. They therefore, exchange resources, usually in form of money. Their patronage or lack of it determines whether a business organization’s operations will be successful or not. Customers and market situation determines selling tactics that should be employed by the organization in marketing the organization’s products or services.Usually, a marketing manager analyses the potential customers and market conditions and direct a marketing company based on that analysis. Globacom managers understands this, that is why they make sure that their product quality is unbeatable and prices less so that competitors will not have an hedge over them in the market. They also make sure that they have their products readily available for distributors at all time, and this they do by having depots all over the nation. SUPPLIERS: Suppliers are those people and organizations that provide the materials, equipment and spare parts with which business organizations operate.Every organization buys inputs – raw materials, services, energy, equipment and labour – from the environment and uses them to produce output. What the organization brings in from the environment and what it does with the price of its final products. Organizations are therefore dependent upon suppliers of materials and labour and will try to take advantage of competition among suppliers to obtain lower prices, better quality work and faster deliveries. GOVERNMENT: In Nigeria, the relationship between government and business organizations has been that of restrictive control in nature.Government had acted as a protector of business through maintaining domestic peace and security. Government has shown interest in the private sector of the economy and this they do by regulating the activities of all productive organizations to publi c interest and reinforcing laws and establishing agencies or regulatory bodies to ensure that these laws are adhered to. Like consumers and environment advocates, are social critics who use the political process to further a position on particular issues. Managers have to study and defect groups formed to oppose the company on any issue.Special interest groups can use the media to gain attention; therefore managers must take both present and future special interest groups into account when setting organization strategy. MEDIA: The economy and business activity have always been covered by the media, since these topics affect so many people. There is an increase reports of business activities in the media, therefore, managers who regularly deals with the media should often seek for professional coaching to improve their ability to present information and opinions clearly and effectively. LABOUR UNIONS:Labour Unions seek to improve the quality of work-life of members of another by givi ng workers more control over what they do and how they do it. Managers through collective bargaining try to negotiate wages, working conditions, hours, etc. They have improved workers sense of responsibility and participation. FINANCIAL INSTITUTIONS: Business organizations depend on a variety of financial institutions, including commercial banks, investment banks and insurance companies to supply funds for maintaining and expanding their activities. Both old and new or well established business may rely on short-term loans to build new facilities.Managers have to establish and maintain a working relationship with these institutions. COMPETITORS: A firm must always seek to increase its market share by gaining additional customers or it must beat its competitors in entering and exploiting and expanding market. These it must do by defining its marketing strategy. ELEMENTS OF INDIRECT-ACTION ENVIRONMENT: These are elements of the external environment that affect the climate in which a b usiness organization’s activities take place, but do not affect the business organization directly Stoner et al (1996:63).Some people refer to indirect-action as the â€Å"General environment†. The following are factors that influence business organization in an indirect-action environment:- ECONOMIC VARIABLES: These are factors, such as inflations, recessions, price stability, tax, etc, that affects business. These are general economic conditions and trends that may be factors in an organization. Other important economic variables are capital, economic stability and government fiscal policies. In addition to the above economic controls, Farmer and Richman (1965:56), identified three other economic variables, one of them they referred to as factor endowment†, which is the extent to which a country has available natural resources, adequate and useful labour, and capital which can be employed for efficient production. Another one is the size of market and the third major pervasive economic constraint is the extent to which social overhead capital is available. SOCIAL VARIABLES: These are factors such as demographics, lifestyles and social values that may influence and organization from its external environment. POLITICAL VARIABLES: These are factors that may influence an organization’s activities as a result of political process or climate.The political process involves competition between different interest groups, each seeking to advance its own values and goals. Political legal variable also refer to political and legal environment which relate primarily to compel of laws, regulations and government agencies and their actions which affects all kinds of enterprises. TECHNOLOGICAL VARIABLES: One of the most pervasive factors in the environment is technology. The term ‘Technology’ refers to the sum total of knowledge we have of ways to do things, which affects an organization’s activities. APPROACHES TO SOCIAL RESPO NSIBILITY.By approaches to social responsibility, we mean the perception or view of people about the concept. While it is no longer new that social responsibility of business is necessary, there is still no consensus on what actually constitutes social responsibility. The various perceptions of social responsibility are: i. Social obligation ii. Social Reactions iii. Social Responsiveness. SOCIAL OBLIGATION: Those who hold this view of social responsibility believes that once the organization does what is expected of it by the law, that it is socially responsible. They believe that the major role of business in the society is to make profit.Once this objective is achieved within the ambit of the law, the business is socially responsible. Their target therefor4e is to meet government standards and not to exceed it even if it would benefit society more. The proponents of social obligation believe that the first obligation of business is to return high profit to its shareholders for wh om it is primarily accountable. The also believe that the duty of executing social programmes is that of the government and not business. Organizations are socially responsible when they pay taxes to government to enable it embark on these programmes.Furthermore, the cost of social responsibility will ultimately be added to the cost of the goods and services offered by the companies, thereby leading to higher prices. This then means that it is the people who are paying for social service and not the company. SOCIAL REACTIONS: This view of social responsibility believes that business must be concerned about the social costs of its activities. It should exceed legal set targets in its attempt to responsible behavior. In doing this, it is helping to solve some of the societal problems arising from activities and even those that are traceable to it.Social reaction therefore according to Seithi (1976:66) means behavior in reaction to currently prevailing social norms, values and expectat ions to various groups in the society for it to be socially responsible. Consequently any business that does not react favorably to the demands of societal groups is not socially responsible even if it means its legal obligation to society. SOCIAL RESPONSIVENESS: Business is socially responsible if its actions are anticipatory and preventive instead of reactive and restorative Seithi, (1976:70).To this group, social responsibility means acting in anticipation of the future needs of society. A socially responsive organization sees itself as part of the society and as such takes stand on public issues and contributes its quota toward solving societal problems. It does not have to wait for groups to make demands on it before it acts rather, it initiates social programmes which it feels would help society and execute them without prompting from any quarters. 2. 2 HISTORICAL BACKGROUND OF GLOBACOM NIGERIA LIMITED:Globacom Limited is a Nigeria multinational telecommunication company. Glo is a privately owned telecommunication company that started operations on the 29th August, 2003 in Nigeria. Globacom is privately owned by Mike Adenuga Group which consists of Equitorial Trust Bank, Conoil Plc. , and a petroleum marketing company producing a crude exploration company. The sole aim of introducing and lunching Globacom in Nigeria on the 29th of August, 2003 was to provide telecommunication service to the people of Nigeria as a means of solving the problem of inadequate communication flow.Although Glo Mobil was the fourth telecommunication operator in Nigeria, within seven years of the company’s operation, its subscriber base has grown to over 25 million. Glo has an estimate of over 25 million subscribers. It has a reputation as one of the fastest growing multinational carrier in the world and the vision for Glo is to be the biggest and best carrier in Africa. Globacom currently operates in four countries in West Africa namely Republic of Benin, Ghana, Ivory Coa st and Nigeria. Its Headquarter is in Lagos, Nigeria because it is 100 percent a Nigerian owned company.According to Globacom Annual Report: (2009:6). In August, 2003, Glo Mobile was launched in Nigeria and it introduced lower tariffs, pay per second billing and along other value added services. Glo Mobile is a subsidiary of Glo, its Glo Mobile Network Unit. Globacom ability to become the best telecommunication company in Africa and all over the world is due to the strategies they design in other to carry out their business smoothly. An example of their strategic business units are, Globacom Broad Access, Glo Gateway, Glo 1 Submarine cable, etc.In 2005, Glo Mobile introduced Glo fleet manager which is the most comprehensive Vehicle Tracking solution offered to save time and money. Glo fleet manager helps managers, transporters fleet operator manage their fleet effectively and efficiently. They also introduced the Glo Mobile Internet Service which provides subscribers with speed acce ss to all popular Internet sites which have been customized for mobile phone browsing. The company in 2006 introduced Black Berry (A) which is the leading wireless solution that keeps mobile professionals around the world connected to people and information.In 2009, Globacom launched Blackberry prepaid service which gives subscribers options to pay daily, weekly or monthly for the service The company now provides coverage to over 85 cities and towns and well over 5000 communities and villages spinning every geo-political zone and 36 of Nigeria’s States. Globacom products and services are available at its friendship centers which have a structure and some departments. It also have nationwide network of dealership, banks and convenience channels where its products are sold. Under the chairmanship of Otunba Michael Adeniyi Ishola Adenuga Jr. Globacom has turned out to become the fastest and best telecommunication industry in West Africa. Recently, in June, 2008, Glo mobile was l aunched in Republic of Benin. Glo Mobile showed unprecedented growth through sales of 600,000 Sim Cards in the first ten days of operation. Glo acquired an operating license through its Glo Mobile division in Ghana and currently has about 11 millions subscribers in Ghana, and in 2009, the company acquired submarine cable landing rights and international gateway services in Ivory Coast.Globacom Nigeria Limited is a leading telecommunication company in Nigeria, which has been at the forefront of promoting sustainable development and high standards of corporate governance and is one of the few signatories that keep date to the convention of business integrity. According to Frank Nweke, (2006. 5. guardian newspaper) â€Å"Glo is an authentic Nigeria Company. What is has achieved in the past years demonstrates great potentials, great opportunities, drive for excellence and commitment to Nigeria†.The Nigeria Communication Commission awarded the company as the second national operat or driven by the success of Globacom in Nigeria. DEFINITIONS AND CONCEPTS OF CORPORATE SOCIAL RESPONSIBILITY. The concept â€Å"Corporate Social Responsibility† has been defined in many ways – Most writers on social responsibility see the concept as a disposition of an organization to exhibit â€Å"Missionary rather than â€Å"Mercenary† attitude towards the society. Holmes and watts (2000:19) on behalf of the World Business Council for Sustainable Development provide a reasonable representative definition as:The continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and other families as well as Those of the local community and society at large. Caroll (1979:96) proposed a four-part definition of corporate social responsibility. It consists of Economic, Legal, Ethical and Altruistic or discretionary corporate social responsibility. â€Å"The social responsibility of bus iness encompasses the economic, legal, ethical and discretionary expectations that the society ask of organization at a given point in time†. Caroll (1979:98).An organization’s economic responsibility to the society entails producing goods and services that society wants and setting them at a fair price that society wants and accepts. The goods and services must be of quality standard. The Legal responsibility that a company has to its society is to comply with the law and â€Å"play by the rules of the game†. (Lantos 2001:6). Ethical responsibility embraces the range of norms, standards and expectations that reflect a concern for what consumers, employees, share-holders and the community regard as fair, just or in keeping with respect for or protection of stakeholders moral rights.Caroll, (1997:100). Discretionary responsibilities are purely voluntary and often guided by the personal values of an individual within a company. They go beyond the legal and are not generally expected in ethical sense. Caroll definition remains a useful basis for analysis as it encompasses the crucial elements of a company’s responsibility to society. According to Andrews (1977:43), the concept of corporate social responsibility can be described as the intelligent and objective concern which constrain individuals no matter how profitable, and leads them in the direction of the positive contribution to human betterment.Luttons and Hodget (1976: 24) noted it as the means to pursue those policies, to make decision, or to follow these line of action which are desirable in terms of objective and value of the society. Imoiseh (1985:27) noted that the major limitation of these conceptions about social responsibility is the failure to take into account:’ i. Who determines what action of an organization constitutes social responsibility? ii. Where should be the â€Å"arena† for the organization to perform social responsibility?Corporate social respo nsibility can be best understood in terms of the changing relationship between business and society. The European Commission’s (2001. vol6:22) Green Paper on Corporate social responsibility defines CSR as â€Å"a concept whereby companies decide voluntarily to contribute to a better society and a cleaner environment†.. According to Caroll, (1979:56) corporate social responsibility is about businesses and other organizations going beyond the legal, obligations to manage the impact they have on the environment and society.In particular, this could include how organizations interact with their employees, suppliers, customers and the communities in which they operate, as well as the extent they attempt to protect the environment. The notion of a company look beyond profit to their role in society is generally termed corporate social responsibility, involves a company linking itself with ethical, values, transparency, employee relations, compliance with legal requirements a nd overall respect for the community in which the operate.It goes beyond the occasional community service action, however, as CSR is a corporate philosophy that drives strategic decision making, partner selection, hiring practices and ultimately brand development Corporate social responsibility also known as corporate responsibilities, corporate citizenship, responsible business or corporate social performance, is a form of corporate self regulation integrated into a business model.Lately, CSR policy would function as a business built-in, self regulating mechanism whereby business would monitor and ensure it adherence to law, ethical standards, and international norms. Business would embrace responsibility for the impact of their activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere, furthermore, business would proactively promote the public interest by encouraging community growth and development, and voluntarily e liminating practices that harm the public sphere, regardless of legality.Essentially CSR is the deliberate inclusion of public interest into corporate decision making and the honoring of a triple bottom line: People, Planet and Profit. The entirety of corporate social responsibility can be discerned from the three words obtained within its title phrase: ‘Corporate’, ‘Social’, and ‘Responsibility’. Therefore, in broad terms, corporate social responsibility covers the responsibilities corporations or other profit organizations have to the society within which they are based and operate.More specifically, corporate social responsibility involves a business identifying its stakeholder groups and incorporating in their needs and values within the strategic and day-to-day decision-making process. CATEGORIES OF CORPORATE SOCIAL RESPONSIBILITY: Public relations scholars have classified corporate social responsibility into various categories. Sam Blackà ¢â‚¬â„¢s four categories of corporate social responsibility are Enterprise, Education, Arts and Culture and environment. Of recent, many organizations added sports to their corporate social responsibility activities.Again, Seithi (1987) provides what he calls a partial list of social responsibility categories to include being responsible for: ? Product Lines; not producing dangerous products, maintaining good product standard that are environmentally safe. ? Marketing Practices; responding to consumer complaints setting fair prices and maintaining fair advertising message contents. ? Employee Services; training, counseling, granting allowances for the welfare of employees. ? Corporate Philanthropy; contributing to community development activities and involving social projects. Environmental Activities; embarking on pollution control projects, adherence to federal standards and evaluation procedures of new packages to ensure ease of disposal or possible recycling. ? Employee Safety a nd Health; setting effective work environment policies, accident safeguard, food and medical facilities. Through these categories of corporate social responsibility, a company is able to provide a healthy business environment for its operations and contribute to the well-being of the community 2. 3 CURRENT LITERATURE ON THEORIES AS POSTULATED.ARGUMENT AGAINST CORPORATE SOCIAL RESPONSIBILITY The most eminent personality against social responsibility is the late Milton Friedman who argued against social responsibility on social and economic ground. Milton Friedman in his word said that â€Å"there is one and only one social responsibility of business – to use resources and engage in activities design to increase its profit so long as it stays within the rules of the game, which is to say, engage in open and free competition without deception or fraud†.He argues that managers are agents to stakeholders but if they spend corporate funds for social purpose they are essentia lly stealing from stakeholders. David Henderson puts it as follows – companies will best discharged the responsibilities which specifically belong to them by taking profitability as a guide, subject always acting within the law, and that they should not go out of their way to define and promote wider self chosen objective. Some arguments are stated thus:- LESS ECONOMIC EFFIENCY: The primary task of business is to maximize profit by focusing strictly on economic activities. This school of thought believes that concentrating resources in the social area could lead to less economic efficiency and therefore actually become detrimental to the society. It holds that when business organization concentrates resources that suppose to be used for other meaningful economic activities on social arrears, the tendency is that, it will reduce the economic efficiency of the organization which may not argue well for the society at large.Social involvement could reduce economic efficiency, ? E XCESSIVE COST THAN BENEFITS TO SOCIETY: Cost incurred in undertaking some of these social responsibility programmes are higher than the benefits society will derive from them and business organization knows the way of passing this burden to society in terms of raising prices of their product or services to excessive levels to the detriment of the consumers. Invariably, society still bears the burden. VIOLATION OF BUSINESS DECISION-MAKING: There is a believe that undertaking some social responsibility activities violates sound economic business decision making that should rightfully concentrate on earning profit. ? TO LACK OF SKILLS ON THE PART OF MANAGERS DETERMINE SOCIALLY DESIRABLE PROJECTS: Managers are neither trained nor do them posses the skills and knowledge of resources to determine which social desirable project to support. Even where they have the knowledge, it may not be easy as they think because of the technicality involved. THERE IS NOT COMPLETE SUPPORT FOR INVOLVEMENT IN SOCIAL RESPONSIBILITY: Consequently, disagreements among groups with different viewpoints will cause friction. However, it should be noted that Friedman criticism was directed solely against the introduction of corporate social responsibility within profit-making business organizations in the private sectors. ARGUMENT FOR SOCIAL RESPONSIBILITY: The arguments for social responsibility rest on the notion that accepting social responsibility is the correct moral position of the firm.People who argue in favour of social responsibility claims that our modern industrial society faces many serious social problems brought by larger corporations such as water, land and air pollution and resources depletion, they should play a major role in solving this problem. They also argued that because businesses are legally defined entities with most of the same privileges as private citizens, business should not try to avoid its obligation as citizens.Advocates of social responsibility points out that while government organizations have stretched their budget to their limit many large businesses often have surplus revenue that could potentially be used to help solve social problems. Another more general reason for social responsibility is profit itself. For example, organizations that make clear and visible contributions to its society can achieve enhanced regulation and profit benefit at the long run. Other factors on which the argument for social responsibility is based are :- ? The improvement of internal opportunities and the creation of better job environment. The business firms controls so many resources and can devote some of the resources to the betterment of the society. ? Social investments create a favourable public image thus a firm may attract customers, employees and investors. ? It is better to prevent problems than to cure them. It may be easier to help hardcore unemployed than to cope with social unrest. ? Social responsibility actions may increase profit in the long-run. There are certain actions of the business in relation to social responsibility which may increase the company’s profitability.For example, identifying consumer needs and wants, producing goods tailored to these needs may not produce desired result in the short run but on the long run. More profit can be realized with increase in productivity. Social responsibility makes business organization have more concern for society. Businesses must be concerned about society’s interest and needs because society is affected by business operation. FACTORS MOTIVATING THE ADOPTION OF CORPORATE SOCIAL RESPONSIBILITY. Business operates in a global market where companies are increasing in the public eye.It is difficult for companies to hide in discrepancies as they are highly visible and vulnerable to attacks from stakeholders. Companies need to be sensitive to societal anxiety if they are to avoid damage to their reputation. These anxieties changes over time as different issues come into the public eye. So companies must be dynamic in the way they respond. The main factors that may motivate companies to carry out social responsibility are stakeholder management, financial performance, consumer pressure, risk management, attracting employees and personal values. STAKEHOLDER MANAGEMENT:Stakeholder management is a generally accepted concept in the business community. Stakeholders have been discarded as â€Å"the groups and individual who benefit from or are harmed by, and whose rights are violated or respected by, corporate actions (Freeman 2006:20). Increasingly, corporations are motivated to become more socially responsible because their most importantly stakeholders expect them to understand and address the social and community issues that are relevant to them. Understanding what causes are important to employees is business benefits that can be derived rom increased employee engagement that is, more loyalty, improved recruitment, increased retent ion, high productivity and so on. Greater media exposure, environmental and health related incidents resulting from site management or planning decisions have ensured that effective management of stakeholders has risen up the list of priorities for company managers. The various stakeholders a company may have are shown in the model below: Fig. 3. [pic] Source: Onuoha: Management (1999:106). Some questions may be asked, if business is to be responsible to the society, whom in society must it be responsible to?Society today consists of a wide range of people who have interests, expectations and demands as to what companies and organizations ought to provide, and the ways in which they should behave. Companies are increasingly embracing these stakeholder groups and individuals, whether by considering or including them in decision-making. The motivation here is for business to become involved in corporate social responsibility by addressing the wide range and constant set of demands mad e by stakeholders. FINANCIAL PERFORMANCE:Since the early 1980s a significant body of corporate social responsibility research has centered on the debate over the relationship between corporate social responsibility and strong financial performance. Government agencies and organizations promoting the corporate social responsibility agenda seems to be convinced that, assuming a social responsibility role will bring financial gain to the business world. Social responsibility is a powerful way of making sustainable competitive profit and achieving lasting values for the shareholders as well as for the stakeholders.Therefore being involved in social responsibility is a win- win opportunity not just for companies and financial investors but also for the society at large. Research carried out has shown that there is a good relationship between social performance and financial benefit. That is, organizations that are involved in social responsibility activities stands out to gain financial reward at the long-run and this has been a motivating factor to the organization adoption of corporate social responsibility.Furthermore, McWilliams and Siegel (1979:88) predict that there is a neutral relationship between social responsibility activities and company’s financial performance. In their study, they investigated this relationship using a theory of the firm’s perspective, economic scale and cost benefit analyses. Their main conclusions were: – The neutral relationship exists because the company that carries out social responsibility activities will have higher cost but higher revenue. While the company that has no social responsibility activities sill have lower cost and lower revenue, thus, profit is equal. Large firms will have lower average cost for providing social responsibility activities than small companies. – There are optimal levels that will maximize profit while satisfying the demand for social responsibility from multiple stakehol ders. The ideal levels of social responsibility can be determined by cost benefit analysis. CONSUMERS: Consumer’s pressure and damage to the global image of a popular brand is one of the reasons why companies may be motivated to assume the mantle of social responsibility.Much recent pressure has centered on the protection of the environment, example campaign against water pollution (Niger Delta Regions), road maintenance, consumers protection, protection of human rights, safeguarding jobs, etc. In Nigeria, organizations and agencies like National Food and Drug Administration Campaign, Standard Organization of Nigeria and National Drug Law Enforcement Agency, has been an advocate for consumer’s protection especial in the current climate of concern about public health.It is high profile consumer related concern such as these that will force more and more companies into adopting principles of social responsibility. RISK MANAGEMENT: Risk management centers on problems that can be caused by consumer’s pressure. However, today’s management encompasses a wider range of stakeholders, each of which must be considered if a company is to avoid variety pitfalls and protect its reputation. Companies often conduct business in areas where they can be at low risk especially working in a densely populated area or with companies with irresponsible practices.Social responsibility activities can be use to mitigate this risk. The increased exposure of companies to the glare of public scrutiny has encouraged business to increase transparency in their environmental and social disclosures. This has led to a growing trend reporting and a commitment of sustainability of social performance. EMPLOYEES: Many studies has shown that investing in employees can bring direct benefits to a company both financially and in terms of increased employee loyalty and productivity.Such investment can include schemes like provision of healthcare services to employees, childca re facilities, flexible work hours and job sharing. Employee’s investment is an essential aspect of social responsibility as the workforce is also the community, especially in companies where a substantial portion of employees are likely to come from the local community. Involving employees in social responsibility activities is another way in investing in them. Good social performance also provides companies with a competitive advantage when attracting a skilled force.Applicants are more likely to pursue jobs from socially responsible companies than companies with poor social responsibility performance reputation; they feel that they will have a higher self image when working for responsible companies. PERSONAL VALUES: Companies and individual within an organization may be motivated to carry out social responsibility for moral reasons. Managers of organization may carryout social responsibility activities because of the respect accorded to them for being involved in such act ivities by members of the society.This approach to corporate social responsibility is described in literature as voluntary or philanthropic social responsibility. But this approach has been questioned by a number of commentators famously Milton Friedman (1970:30) who argued that, â€Å"the social responsibility of business is to increase its profit†. And even more recently by Lantos (2001:56) who argues that voluntary social responsibility lies outside the scope of business responsibility.The answer lies in the personal values and principles of some individuals in business who argues that it is fundamentally the right thing to do. THE BENEFITS OF CORPORATE SOCIAL RESPONSIBILITY: Drucker emphasizes the importance of the exercise of social responsibility by business and by managers. This responsibility can no longer be based on the assumption that the self-interest of the owner of property will lead to the public good, or that self-interest and public good can be kept apart and considered to have nothing to do with each other.On the contrary, it requires of the manager that he assume responsibility for the public good, that he subordinate his actions to an ethical standard of conduct, and that he restrains his self-interest and his authority wherever their exercise would infringe upon the common weal and upon the freedom of the individual. An enlightened business recognizes that it is in its own interest to be socially responsible, since an enhanced public image is more likely to be attractive to investors – employees, customers, consumers, suppliers and most community and government.Companies addressing issues related to the right of indigenous people have reaped a lot of benefits. Some of the benefits accruing to business organization that is involved in social responsibility include the following. 1. ENHANCED REPUTATION: Good company performance in relation to sustainability issues can both build reputation while poor performance when exposed ca n damage brand value. In the course of this research work, it was noted that Globacom Nigeria Limited has a very good reputation in the community where it exists. II. INCREASED ABILITY TO RECRUIT, DEVELOP AND RETAIN STAFF:These can be direct or indirect. The 1999 business Ethics study found that employees are more likely to be loyal when they believe their workplace has ethical practices. An organization that engages in corporate social responsibility will have dedicated and productive employees. IIIBETTER RELATIONS WITH GOVERNMENT: The formal and informal license to operate is a key issue for many companies looking to extend their business. Diligence in meeting social and environmental concerns can result in a reduction in red tape and a more cooperative relationship with government departments.A good relationship with government can give a company significant competitive benefit in terms of gaining a social license to operate from local community, particularly in the resource sect or with regard to gaining access to scarce reserves. IV. ENJOYING PREFERRED BUSINESS PARTNER STATUS: Given the opportunity to choose among several bidders for a potential project, some governments are more likely to choose a company with the best reputation with respect to indigenous relations and human rights practices.For instance, Globacom Nigeria has gained a lot of good reputation in the government circle and these are shown by the different award that the management has received both nationally and internationally. When companies take a strategic approach to corporate social responsibility, it would have a positive effect on mainstream business performance. Records have shown how benefits go beyond performance and also how benefits go beyond the long-term intangible measures of success to include direct financial measures (mostly in developing countries).CORPORATE SOCIAL RESPONSIBILITY FOCUS IN THE TELECOMMUNICATION INDUSTRY: Service industries such as the banking; insurance r etail and telecommunication industries are generally perceived as corporate ‘bodies’ and have an image of modern and clean business. Although, their direct social and environmental foot print is often relatively small; their role as market gatekeepers means that they can have substantial influence. Corporate social responsibility leaders in these sectors tend to be motivated by the strategic need to innovate in fast moving industries as well as the competitive â€Å"war for talent†.The telecommunication industry is the fastest growing sector in Nigeria. As such, corporate social responsibility is a strategy used by these companies to gain their ground and to provide sustainable development to the country and to their host community. They focus on the potentials of information communication technologies to empower enterprise development, educational opportunities and the capacity to respond to emergencies. Developments such as tele-banking, internet trade and othe rs has the potential to save energy, paper and the need to travel, reducing air pollution, and resources waste.However, despite these opportunities, there are a number of problematic issues such as: i. Concerns about the environment and health implication of new technologies ii. The emergence of a â€Å"bridge† between those who have access to educational, health and opportunities through information communication technology and those who do not. iii. Tension between the drive for efficiency and profitability and the need to meet legislated â€Å"universal service obligation† to provide access for all.Many companies in the telecommunication industry are aligning themselves towards the commercial opportunities that sustainable devel